Teri Dalbec is a skilled professional with extensive experience in program management and customer success, currently serving as Principal Program Manager for Customer Enablement & Adoption at Everbridge since April 2015. Previously, Teri held various roles at Dynatrace, including Principal Implementation Project Manager and Customer Success Manager, where expertise in synthetic APM toolsets facilitated client retention and satisfaction. Teri's early career at Gomez, Inc. spanned several positions such as Client Services Representative and Team Lead, focusing on client relationships, technical support, and team training. Teri holds an Associate's Degree from Mount Wachusett Community College.
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