Brendan Hughes

Senior Customer Success Manager at EverC

Brendan Hughes has a diverse work experience spanning several companies. Brendan currently works at EverC as a Senior Customer Success Manager since July 2022. Prior to this, Brendan worked at Computer Services, Inc. from June 2018 to July 2022 as a Senior Relationship Manager.

Before joining Computer Services, Inc., Brendan had a long tenure at Gartner from 2010 to 2018, where they held various roles. Brendan started as a Client Partner from August 2010 to March 2013, focusing on customer service and client retention. Brendan then transitioned to a Senior Client Partner from March 2013 to March 2014, where they further strengthened client relationships and aligned Gartner's research and expertise to their business initiatives. Subsequently, Brendan served as an Account Executive from April 2014 to December 2014, driving revenue through sales and account management. Finally, they took on the role of Team Client Manager from January 2015 to June 2018, providing high-level service to Executive Programs members and ensuring client satisfaction and operational efficiency.

Earlier in their career, Brendan worked as a Regional Sales Manager at Jefferson Audio Video Systems from July 2009 to July 2010. In this role, they focused on new business development and increasing market share. Brendan also worked as a Safeguard Technician at the same company from December 2004 to July 2009, installing and servicing integrated courtroom documentation and presentation solutions.

Additionally, Brendan briefly worked as a Contractor at Entech Computer Services in 2010 and held an internship position at Harvest Music and Sound Design from 2003 to 2004.

Overall, Brendan Hughes has a strong background in customer success, relationship management, sales, and business development.

Brendan Hughes earned a BA in Telecommunications from Michigan State University from the year 2000 to 2004. Brendan later pursued a Database Specialist Certificate in Computer Information Technology from Columbus State Community College, which they completed between 2008 and 2009.

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Timeline

  • Senior Customer Success Manager

    July, 2022 - present

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