Bobby Hernandez has extensive experience in managing customer service operations and call centers in various companies like EverDriven, Charter Communications, AOL - go90 - Social Media, Verizon - go90 - Social Media, Intel Corporation, Spectrum, eCreek Solutions Group - BPO, JPMorgan RPS, PassTime, and Dish Network. With a background in International Business from the University of Denver, Bobby has successfully led projects, launched new products, and overseen day-to-day customer experience and satisfaction initiatives in their roles throughout their career.
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