Shubhabrata Mukhopadhyay

Shubhabrata Mukhopadhyay has a diverse work experience in the field of solutions architecture and design, spanning over two decades. Shubhabrata currently holds the position of Senior Solutions Architect at Evergent, Inc. since February 2021.

Prior to that, Shubhabrata worked at Comcast from August 2019 to January 2021 as a Solutions Architect. Here, they played a significant role in overhauling and enhancing the ordering and provisioning process for various telecom products/services, focusing on Xfinity Mobile. Shubhabrata utilized modeling techniques and implemented agile methodologies to improve the overall customer experience.

From May 2014 to August 2019, Shubhabrata was employed by AT&T as a Solutions Architect. Here, they focused on integrating different telecom products/services, including high-speed internet, voice over IP services, content delivery networks, software-defined networks, and satellite-based networks for content, internet, and voice. Shubhabrata also spearheaded efforts to handle customer premise equipment tasks in-house, reducing costs and improving efficiency.

During their tenure at Tech Mahindra / British Telecom from December 2010 to May 2014, Shubhabrata served as a Solution Designer. Shubhabrata was responsible for designing end-to-end solutions for a BT program, specifically focused on creating one-box solutions that housed multiple applications on one device.

From July 2006 to November 2010, Shubhabrata worked at Verizon Data Service Pvt Ltd. India as a Technical Lead. Shubhabrata contributed to the development and deployment of Reinventing Voice over IP Package 2009 (IAC), a customer management and empowerment software for VOIP-related products.

Shubhabrata's experience also includes a role as a System Analyst at Netcracker Technology from May 2005 to June 2006. During this time, they played a key role in the design and development of the Infinys Customer Service Management application, which improved customer service and reduced costs for operators.

Prior to this, Shubhabrata worked for Lnt Infotech in multiple capacities. From July 2004 to May 2005, they served as a Module Lead, designing and implementing integration projects. Shubhabrata also held the position of Module Manager from March 2003 to July 2004, overseeing the development and implementation of a Fraud Management System (FMS) prototype. Additionally, from January 2001 to March 2003, they worked as a Senior Software Engineer, contributing to the design and development of a billing product.

Before entering the corporate world, Shubhabrata gained experience as a Technical Trainer at Software Technology Group (STG) from January 2000 to December 2000, honing their training and communication skills.

Overall, Shubhabrata Mukhopadhyay has a strong background in solutions architecture, design, and integration, with a proven track record of delivering innovative and efficient solutions in the telecommunications industry.

Shubhabrata Mukhopadhyay completed their Bachelor of Engineering (BE) degree in Production from Indian Technical Jobs, which they attended from 1995 to 1999. Prior to that, they pursued their Higher Secondary Certificate (H. SC) in Electronics from AEJC, attending from 1993 to 1995. Their earlier education includes attending AECS from 1983 to 1993, where they completed their graduation and studied English, Science, and Maths.

After their undergraduate studies, Shubhabrata Mukhopadhyay pursued a Master of Business Administration (MBA) degree specializing in Systems from Welingkar Institute of Management between 2002 and 2005.

In terms of certifications, they obtained the following:

- ITIL-Expert certification from EXIN in December 2013.

- ITIL-Foundation certification from EXIN in December 2013.

- ITIL-Intermediate-OSA certification from APMG-International in December 2013.

- ITIL-Intermediate-PPO certification from APMG-International in December 2013.

- ITIL-Intermediate-RCV certification from EXIN in December 2013.

- ITIL-Intermediate-SOA certification from EXIN in December 2013.

- Prince2 Practitioner certification from APMG-International in October 2013.

- TOGAF 9.1 certification from The Open Group in October 2013.

- Prince2-Foundation certification from APMG-International in September 2013.

- Certified scrum master - CSM certification from Scrum Alliance in March 2013.

- Certified SAFe® 4 Agilist certification from Scaled Agile, Inc. in June 2018.

Note: It's important to mention that no other assumptions about Shubhabrata Mukhopadhyay's educational background can be made based on the provided information.