Brandon H.

Brandon H. has over a decade of experience in software support and project management, currently serving as a Compliance Software Support Specialist III at Everi Holdings Inc. since December 2012. In this role, Brandon leads a Tier II support team, trains team members, and manages escalated support cases. Previous positions at Everi include Software Project Manager II and I, where responsibilities included writing business requirements, managing product enhancements, and facilitating communication between support and development teams. Brandon's career began at NEWave, providing help desk support and managing software upgrades for numerous clients. Prior experience also includes working as a Computer Support Specialist at the University of Nevada Las Vegas, focusing on computer lab configuration and support. Brandon holds a Bachelor of Science in Business Administration with a focus on Management Information Systems from the University of Nevada-Las Vegas.