Payden V. is an experienced professional in product marketing and customer support, currently serving as Product Marketing Manager and Head of Customer Support at Everlance since August 2017. In this role, Payden V. has successfully created and documented processes and policies, coached a 10-person team, and launched a mentorship program. Previous positions include Senior Customer Support, where Payden V. expanded support channels and created a knowledge base, and Customer Support Specialist, focusing on email and social media inquiries. Additional experience includes content writing for various industries, marketing communications, and social media roles at Lyft and Stitch Fix. Payden V. holds a Bachelor of Arts in English Language and Literature from Regent University and has participated in several internships in marketing and public relations.
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