Jeffrey Rachlin has a strong background in customer success and renewals management. Jeffrey currently serves as the Chief Customer Officer at Everlaw, where they focus on transforming the approach to litigation and investigations. Prior to this, they held the same role at Menlo Security Inc. and was also the VP of Customer Success. At Cisco, Jeffrey founded and led the first team responsible for renewals across all recurring product and service offers. Jeffrey held various roles there, including Sr. Director of Global Renewals and Head of Renewals for Cloud Security. Jeffrey also has experience in client services and delivery, having worked at Gigya and ServiceSource in managerial positions. Jeffrey began their career in sales at ServiceSource before moving on to strategic and inside sales roles.
Jeffrey Rachlin has a Bachelor of Arts degree in Economics and Business from Colorado College. Additionally, they have pursued studies in Philosophy at the University of Sydney. No specific start or end dates were provided for either of their educational experiences.
Sign up to view 28 direct reports
Get started