RG

Rachel G.

Customer Experience Team Lead - Retention at Everly Health

Rachel G. is an experienced professional in customer support and sales management, with a strong background in leading teams and enhancing client experiences. From September 2020 to January 2024, Rachel served as a Customer Support Manager at Everly Health, where responsibilities included overseeing a team of Customer Support agents and providing coaching, training, and performance management. Prior to this role, Rachel worked at BBJ Linen from April 2014 to July 2020, specializing in client success by managing inquiries, coordinating product deliveries, and resolving discrepancies. Additional experience includes serving as Catering Sales Manager at Sodexo in 2013-2014 and Director of Sales and Catering at Arnold Palmer Golf Management from 2006 to 2012. Rachel holds a Bachelor of Sciences degree in Hospitality Administration from Stephen F. Austin State University.

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