Ryan Rickards

Director, CX Strategy And Programs (central Operations) at Everon

Ryan Rickards has a diverse work experience spanning various roles and industries. Ryan currently works at Everon as the Director of Customer Experience Strategic Initiatives. Previously, they held positions at Stanley Black & Decker, Inc. as the Global Director of Digital Experience, where they successfully implemented a multi-million dollar employee portal project. At NCR Corporation, they served as a Senior Business Consultant, Global Business Services and as a Global Process Owner, HW/SW Solutions Order Management. Ryan also worked at Elekta as a Senior Business Analyst/Project Manager in Finance, at Infor as a Manager of Software Maintenance Renewal Billing, and at Recall in various finance and billing roles. Ryan's experience includes leading process improvements, automation, and system integrations, as well as project management and strategic guidance. Ryan also worked as a Game Day Statistician and Training Camp Intern for the Carolina Panthers.

Ryan Rickards earned a Master of Business Administration (MBA) degree in Business Administration and Management from the University of Georgia - Terry College of Business from 2006 to 2008. Prior to that, they completed their Bachelor of Science (BS) degree in Financial Management from Clemson University from 1998 to 2001. Additionally, they hold a certification as a Lean Six Sigma Green Belt from NCR Corporation.

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