Tom Balistreri

Tom is a Salesforce professional with 15+ years of experience implementing systems and processes for organizations of many different sizes and industries. Adept at Sales Cloud, Service Cloud, and Experience Cloud, Tom believes that business still comes first and that technology can too often be used as a band-aid for broken operations. When taking on a new project his goals are threefold: First, understand the organization's overall mission. Second, investigate the root business concern that needs to be resolved to implement the platform. Third, understand the supporting processes and help identify waste before focusing on the design and configuration of the Salesforce instance. When not on the job, Tom enjoys wandering in the mountains, the ocean, or anywhere in between, with the belief that preparedness helps guide the way. Tom resides near Denver, CO.