Chase Kelly

Customer Success Manager and Hearing Health Program Coordinator at Eversound

Chase Kelly has a diverse range of work experience in various customer service, coordination, and marketing roles. They started their career in 2015 as a Housing Service Center Assistant at the University of Oregon Housing Office. In 2016, Chase worked as a Marketing Coordinator Intern at Locus Marketing, where they assisted in website design and marketing activities. They later became an Operations Coordinator at Locus Marketing, managing client accounts, providing tech support, and analyzing websites using Google Analytics.

In 2017, Chase joined Chegg Inc. as a Customer Experience Specialist, handling customer service contacts and being promoted to Tier II due to their high customer satisfaction ratings. They also worked as a Customer Experience Specialist II, providing support to colleagues and presenting findings on shipping issues to the Supply Chain team.

In 2019, Chase joined Health IQ as a Client Services Coordinator, where they coordinated client services until 2021. They then joined Eversound, where they held the roles of Customer Success Manager and Resident Experience Manager, ensuring customer success and coordinating hearing health programs. Currently, Chase is a Customer Success Manager and Hearing Health Program Coordinator at Eversound.

Chase Kelly has pursued their education primarily at the University of Oregon. Chase obtained a Bachelor's Degree in Business Administration with a concentration in Operations and Business Analytics from the University of Oregon Lundquist College of Business, where they attended from 2013 to 2017. In 2019, Chase briefly attended the University of Oregon to acquire skills in Full Stack Web Development.

Links

Previous companies

Chegg logo
Health IQ logo