Ian Ross Watson

Ian Ross Watson has a diverse and extensive work experience spanning several roles and industries. Ian Ross began their career in 2003 as a Consultant at PricewaterhouseCoopers London, where they managed performance improvement projects for the enterprise technology risk environment. Ian then moved on to Rothschild & Co, where they served as a Lead Advisory Analyst, leading global coverage across IT Services, Bio/FinTech, and Digital Media. Ian Ross worked closely with multinational acquirers, private equity firms, venture capitalists, and corporate strategy directors.

In 2010, Ian joined Corporate Executive Board (now Gartner) as an Executive Advisor in the Technology Practice, where they guided Heads of Function on economic and technology trends and advised on organizational agility, cost-efficiency, and differentiation. Ian Ross generated annual revenue of $1.1 million+ during their tenure.

Ian then transitioned to Grant Thornton UK LLP as an Advisor in Technology & Telecommunications. Ian Ross focused on thought leadership, business development, and lead advisory analysis for clients in the UK Technology sector, particularly in areas such as FinTech, SaaS, Cloud, Software, and IT services.

From 2012 to 2015, Ian worked at Forrester Research as an EMEA Senior Advisor in the Technology Infrastructure Leadership Programme. Ian Ross managed consulting and engagement programs for business-focused technology managers in leading multinational companies across Europe, overseeing various technology initiatives, including benchmarking, technology strategy formulation, mobility and security, workforce/business enablement, service management and automation, organizational maturity, infrastructure optimization, unified communications, cloud computing, and sourcing and vendor management.

In 2016, Ian joined Amelia as a Senior Manager of Customer Success for Global Enterprise Strategic Accounts. Ian Ross played a key role in transitioning and delivering technology products and services, specializing in B2B Enterprise SaaS and digital transformation through automation, RPA, IoT, and AI solutions. Ian Ross supported customers throughout their digital transformation journeys, including adoption, onboarding, training, and long-term projects. Ian also cultivated relationships with major software, telecoms, IT, and industry leaders.

Following their tenure at Amelia, Ian worked at Asana as an Enterprise Customer Success Manager for Strategic Accounts in EMEA. Ian Ross focused on customer success and managed relationships with strategic accounts, supporting their adoption and long-term success. Ian Ross left Asana in 2023.

Currently, Ian is working at Everstream Analytics as part of the Customer Success team, although specific details about their role are not provided in the structured information.

Ian Ross Watson began their education at the United World College of South East Asia in Singapore, where they pursued the International Baccalaureate from 1994 to 2000. Ian Ross then attended UCL from 2000 to 2003, where they obtained a BSc (Hons) degree in Business & Information Systems. In terms of additional certifications, Ian earned the ITIL - IT Service Management certification from PEOPLECERT in September 2015, followed by a certification in Business Analysis & Financial Valuation from The London School of Economics and Political Science (LSE) in July 2015. Lastly, they obtained the Prince2 Registered Practitioner certification from PEOPLECERT in March 2015.