As Managing Director, eviCore Operations, Mr. Schmucker manages the development and execution of the operations strategy for eviCore’s Benefits Management+ Solutions. This includes overseeing the operations for the eviCore solutions’ analytics and technology effectiveness capabilities, experience and integration teams, operations training and auditing teams, client implementations, and the production workforce of physician, nurse, non-clinical contact center, and claims. Mr. Schmucker is also responsible for advancing the business by leading strategic initiatives and supporting the growth efforts of sales and account management organizations.
Mr. Schmucker joined eviCore in 2010 after a distinguished career with the United States Army as an Active Duty Major. His military career included 12 years of experience with several awards, including a Bronze Star: managing operations deployments at home and abroad in Kosovo; commanding units in the Iraq War; and leading humanitarian efforts in New Orleans following the aftermath of Hurricane Katrina. Upon joining eviCore, he led operations for the Musculoskeletal solutions and Lab programs. Subsequently as Vice President of Operations he assumed responsibility for new solution development, implementations, and client management. In his most recent role as Senior Vice President Operations, he oversaw all client-centric operations, including service, client, and program operations, and implementations. He also led the operations centers of excellence teams, consumer engagement initiatives, and the non-clinical contact center operations.
Mr. Schmucker is a graduate of the United States Military Academy at West Point with a Bachelor of Science degree in Business Management and a minor in Systems Engineering. He also earned his Master's Degree from Columbia University in Organizational & Leader Development.
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