Assale Effoua, MBA, has a diverse work experience spanning various industries and roles.
Assale is currently working at EVO Payments, Inc. as the Lead Administrator, Payroll, HR-Payroll & Systems.
Prior to that, they worked at L3Harris as an Analyst, Global Business Services - Payroll - U.S & CANADA, where they were the point of contact between ADP and L3Harris Time and Labor.
Assale also worked at WestRock Company as a Sr HR/Payroll Specialist/Trainer and Payroll/PeopleSoft Specialist, US & CANADA. In these roles, they were responsible for payroll processing, timesheets review, payroll discrepancy investigation, and vacation accrual accuracy review. Assale also provided process improvement suggestions and reduced payroll errors by 30%. Additionally, they implemented a faster garnishment setup process, reducing monetary penalties for the company.
Prior to that, they worked at The Home Depot as a Human Resources- Associate Records Specialist, where they indexed various HR records and ensured data integrity.
Assale also has experience working at Allstate as an Account Manager, where they developed a sales pipeline, provided customer assistance, and sought out commercial opportunities.
Furthermore, they worked at Home Depot as a French/English Translation Specialist, where they implemented the transition of French HR paper documents to English electronic files.
Lastly, they started their career at Orange as a Customer Service Representative, where they responded to telephone inquiries and built customer relationships.
Overall, Assale Effoua, MBA, has a strong background in payroll, HR, and customer service, with a proven track record of improving processes and reducing errors.
Assale Effoua, MBA holds a Master of Business Administration (MBA) degree from Mercer University, obtained from 2012 to 2014. Prior to that, Effoua completed a Bachelor of Business Administration (B.B.A.) degree with a focus on Marketing/Marketing Management, General at the University of the Atlantic from 2005 to 2009.
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