Jeffrey Hardwick

Jeffrey Hardwick has a diverse work experience in the IT support field. Jeffrey started their career as a Server Technician at The Planet in 2008. After that, they joined CSC as a Service Desk Tech Level 1 in 2010. In 2012, they moved to Microsoft and worked as an Xbox Tier 3 support specialist and later as an Advocacy Intake Escalation Specialist. In 2017, Jeffrey joined Willow Bend Systems as an Onsite Support Technician/Tier 1, where they provided technical assistance to end users and resolved hardware and software issues. Currently, they are working at EVO Payments, Inc. as a Team Lead, IT Support. In this role, they manage a team of 12 IT professionals, provides training, and assists with any issues that may arise.

Jeffrey Hardwick attended The Academy of Irving ISD from 2000 to 2005 where they obtained a High School Diploma in Advanced and Applied Technology. Jeffrey then went on to attend DeVry University from 2005 to 2009, but no specific degree or field of study is mentioned. In 2010, they obtained the A+ certification from CompTIA, and they also earned another certification from CompTIA, specifically CompTIA A+.