Khagendra Singh

Khagendra Singh is a seasoned NOC Infra Operation Analyst with experience at Evolent since January 2018, focusing on administration and troubleshooting of Windows Servers, SSL certificate management, and collaboration with cross-functional teams for system optimization. Expertise includes developing and maintaining operational procedures, conducting root cause analysis, ensuring compliance with ITIL/ISO20000 standards, and creating analytical reports on system performance. Prior roles at DST Systems and Concentrix included senior positions that contributed to a robust foundation in IT service management. Khagendra holds a Bachelor of Business Administration from Savitribai Phule Pune University, with a specialization in Business and IT Management.