Luis Miguel Maldonado Franco

Luis Miguel Maldonado Franco has a diverse work experience spanning various companies and roles. Luis Miguel began their career as a Support Engineer at Construcción, Electricidad e Instrumentación Industrial LTDA in 2009. From there, they moved on to ITS InfoCom - TIGO Colombia as a NOC Engineer (Radio Access Network) in 2010. In 2012, they joined Telefónica Business Solutions, where they worked in Traffic Analysis and Service Implementation until 2012. Luis Miguel then transitioned to a role in Global Affairs and New Ventures at Telefónica from December 2012 to June 2013. Luis went back to Telefónica Business Solutions and worked as a VPN Assignment Coordinator - CT WAN from January 2014 to November 2014. Luis Miguel then became the VPN Provisioning Manager - CT WAN from November 2014 to December 2015 at the same company. In 2016, they joined ST Engineering iDirect as an SLA Manager, a role which they held until April 2021. Currently, Luis is working at EVS Broadcast Equipment, where they started as an SLA Manager in April 2021 and has recently been promoted to Head of SLA & SaaS Service Operations.

Luis Miguel Maldonado Franco's education history begins with their enrollment at the Universidad Distrital Francisco José de Caldas in 2004. Luis Miguel completed their degree in Electronics Engineering with a specialization in Telecommunications Engineering in 2010.

In 2010, they also pursued the CCNA certification at the Fundación Egresados UD, focusing on Networking.

Following this, in 2011 and 2012, Luis Miguel attended the Universidad Politécnica de Madrid, where they acquired a Master's degree in Engineering of Electronics Systems.

In 2013, they supplemented their education by attending the Centro de Estudios Financieros - CEF, where they obtained a Marketing Technician degree, emphasizing in the field of Marketing.

Additionally, in 2016, Luis Miguel obtained an ITIL Foundation Certificate from Axelos, specializing in Service Management.

More recently, in 2021, they obtained an Alibaba Cloud Associate (ACA) certification in Cloud Computing through Alibaba Cloud Certification.

Based on the available information, it can be concluded that Luis Miguel has pursued a diverse range of educational opportunities, covering various aspects of electronics, telecommunications, networking, marketing, service management, and cloud computing throughout their educational journey.