Larissa Pereira de Hungria

Larissa Pereira de Hungria has worked in various roles in customer experience and training. Larissa currently works at ExitLag as an Analyst of Customer Experience since November 2022. Prior to that, they worked at Z1, where they held positions such as Senior Analyst of CX, Analyst of CX, and Training Analyst from June 2021 to October 2022. Before that, they worked at Atento Brasil as a Bilingual SAC Analyst for Disney+ from November 2020 to January 2021. Larissa also has experience as a Bilingual Reception Assistant at Grand Mercure São Paulo Ibirapuera from November 2019 to June 2020.

Larissa Pereira de Hungria is currently pursuing a Bachelor's degree in Psychology at the Universidade Federal de Alagoas, starting in 2022. Larissa has obtained several additional certifications, including an EF SET English Certificate with a score of 77/100 (C2 Proficient) from EF Standard English Test in October 2022. In August 2021, they completed a course on Leadership, Learning Capacity, and Resilience from PUCRS Online. In August 2020, they obtained a certification in Professional, Emotional, and Technological Skills for Times of Change, also from PUCRS Online. Additionally, in October 2019, they completed a basic Microsoft Excel 2013 course from Fundação Bradesco.