Rafaela Pereira da Silva

Rafaela Pereira da Silva is an experienced professional in customer experience, currently serving as an Analista de Customer Experience at will bank since January 2021. Prior to this role, Rafaela has held a similar position at pag! since 2013. Additionally, experience includes working as an Operador de telemarketing at Avista Cartões from 2013 to 2017 and as a Representante de atendimento ao cliente at Brasil Center Comunicações from 2009 to 2013. Rafaela holds a degree in Gestão de Recursos Humanos from Universidade Paulista, completed between 2017 and 2019.