Abel Gebremichael

Abel Gebremichael has a diverse work experience. Abel began their career as an Underwriting Officer at Abay Insurance S.C in December 2016. After working there for over two years, they transitioned to the role of Content Moderator at Sama in April 2019. Abel served as a Content Moderator until November 2022.

In March 2022, Abel joined Kantar as a Call Center Agent, where they worked until September 2022. Abel then worked as a Freelance Translator at HIVENTY from July 2020 to June 2022.

Abel gained experience in customer support as a Customer Support Executive at Exness starting in November 2022.

Before their current role, they also worked as an Audio QA|Transcription|Translation Agent at Appen from December 2021 to January 2023.

Overall, Abel's work experience showcases their skills in underwriting, content moderation, call center operations, freelance translation, and customer support.

Abel Gebremichael obtained a Bachelor of Arts degree in Governance and Development Studies from Hawassa University in Ethiopia. In addition to their formal education, they have acquired several certifications in various areas. These certifications include Lean Six Sigma White Belt Certification from MF OPEX, Change Management, Client Facing Communication, Conflict Management, and Business Continuity Management from Sama. Abel also holds certifications in Customer Service Foundations from LinkedIn and The Fundamentals of Digital Marketing from Google Digital Garage. Abel has further enhanced their skills and knowledge through certifications in Responsible Leadership for Entrepreneurs, Management Strategies for People and Resources, Strategies for Personal Growth and Development, and Responsible Leadership on Transparency and Good Governance from the YALI Regional Leadership Center East Africa. Abel's commitment to continuous learning is evident in their participation in the 2nd Annual Content Moderation Solution Conference organized by Data Bridge Market Research.