Amrita Chatterjee is a Technical Support Executive at Exness. Amrita has been with the company since October 2018, and has served as an Operational Specialist during that time.
In their role as Operational Specialist, Amrita was responsible for preparing monthly, weekly, and daily reports; monitoring change requests; investigating cases; ensuring quality standards; escalating cases to Key Account Managers; mentoring Key Account Managers; updating manuals and the knowledge base; preparing SF and JIRA reports; cooperating with other departments; and assisting with the revision of manuals.
In their current role as Technical Support Executive, Amrita is responsible for continually assessing Exness's marketing techniques and their efficacy in affecting sales, developing new business opportunities, helping to develop and implement strategic sales plans, conducting research and analyzing data to identify and define audiences, updating databases and using a customer relationship management (CRM) system.
After completing their B.com (Accountancy Honors) from the University of Calcutta, Amrita Chatterjee pursued an MBA in Accounting and Finance from Cardiff Metropolitan University.
Current role