Kelvin Machara has a diverse work experience in various roles and industries. Kelvin started their career as a Sales and Marketing Specialist at Musoni Kenya Ltd. in 2019, followed by a role as a Wealth Creation Officer at the same company. In 2020, they worked as a Commission Sales Associate at Platinum Credit Limited and as a Sales Associate at MOGO Kenya. Most recently, they joined Exness in 2021 as a Customer Support Executive and later was promoted to Customer Support Specialist and currently holds the position of Retail Account Manager. In their roles at Exness, they have demonstrated their ability to handle high-value customers, process client requests, and solve issues through various communication channels. Kelvin also utilizes available tools and insights to enable productive sales activities. Kelvin's work experience showcases their versatility and adaptability across different industries.
Kelvin Machara completed their Bachelor of Arts (BA) degree in Economics and Sociology at Kenyatta University from 2014 to 2018. In 2018, they also obtained a certificate in leadership and mentorship from the same institution. Additionally, Kelvin has acquired various certifications, including "The Complete Guide To Anti Money Laundering (AML) Compliance" from Udemy in December 2022, "Blockchain and Bitcoin Fundamentals" from Udemy in August 2022, "Ethics, Integrity and Fairness in Financial Services" from the European Institute of Management and Finance (EIMF) in June 2022, and "Know your Client (KYC) and Customer Due Diligence (CDD)" from EIMF in June 2022. Kelvin also received certifications in "Anti-fraud & Whistleblowing," "Communications Training," "The Power of Feedback in Your Daily Work," and "General Security Awareness Program" from Exness, all obtained in 2021.
January 1, 2024 - present
March, 2023
July, 2022
August, 2021