Rukia Duba

Content QA Analyst at Exness

Rukia Duba has a diverse work experience spanning multiple roles and industries. Rukia began their career in 2018 as a Sales Executive at Postbank Kenya, where they demonstrated their sales abilities. In 2019, they joined Sama as a Content Moderator, where they ensured the appropriate and safe nature of online content. Rukia'sresponsibilities included applying content policies and executing handling procedures consistently. At Exness, they further expanded their skill set as a Customer Support Executive. In this role, they effectively communicated service expectations, addressed customer questions and concerns, and resolved complaints in a timely manner. Currently, they hold the position of Content QA Analyst at Exness. The details of this role are not provided, but it indicates their continued growth and adaptability in the industry.

Rukia Duba completed their diploma in Purchasing, Procurement/Acquisitions, and Contracts Management at Kenya Institute of Management from 2015 to 2017.

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Timeline

  • Content QA Analyst

    October, 2022 - present

  • Customer Support Executive

    November, 2021