Robert Zane has a diverse work experience spanning different roles and industries.
Robert'smost recent position was at Exostar, where they started in 2014. Robert worked as a System Engineer, responsible for supporting technical operations and troubleshooting application stack issues. From 2017 to 2018, they served as an Application Administrator, ensuring the accuracy and timeliness of administrative functions. Robert also presented Exostar's Customer Support Process to new customers and documented troubleshooting procedures for cross-training.
Prior to joining Exostar, Robert was a Customer Success Consultant at Intratek Computer Incorporated (2016-2017), where they worked closely with strategic customers to improve user experience and advocate for their needs.
Before that, they held the role of Product Operation Specialist at Exostar (2016) and Customer Support Representative (2014-2016), where they delivered high-quality customer support, resolved technical issues, and acted as a main point of contact for product releases.
Robert's earliest work experience was as a Service Desk Technician at Intratek Computer Incorporated (2013-2014), where they provided technical support and resolved Tier 1 issues.
Lastly, they worked as a Warehouse Worker at Secor Group from 2008 to 2012.
Overall, Robert brings a strong background in technical operations, customer support, and advocating for customer needs.
Robert Zane has an Associate's degree from Northern Virginia Community College. The field of study for their degree is not specified. Additionally, they have attended Radford University, but the degree name and field of study are unknown. In terms of certifications, Robert Zane has obtained the MTA - Cloud Fundamentals certification from Certiport France in December 2017.
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