Cyrielle Touche

Cyrielle Touche is a seasoned professional with extensive experience in customer analytics and insights across various organizations. Currently serving as Senior Manager of Insights Innovation at Expedia Group, Cyrielle has previously held positions such as Senior Insights Manager and Customer Analytics Manager within Hotels.com. At Accor, roles included Customer Experience Manager for the UK and Ireland across multiple brand categories, as well as Quality Control Manager and Quality Executive. Early career experience includes Assistant Customer Satisfaction Manager at Airbus Helicopters, Inc. Academic qualifications include a Master's Degree in Services Management & Marketing from Aix-Marseille Graduate School of Management and a Bachelor's Degree in English and Chinese from Aix-Marseille University.