Shannon Riddle

Shannon Riddle is a seasoned user research professional with extensive experience in the technology sector, currently serving as Senior User Research Manager at Expedia Group since November 2018. Prior roles include User Experience Researcher at Microsoft, where Shannon contributed to the Cloud + AI organization focusing on the admin center for business applications. Experience also encompasses various positions at Microsoft, including Design Researcher and User Researcher, where research methodologies ranged from ethnographic studies to usability testing across products like Windows, Bing, and Xbox. Shannon's educational background includes a Graduate Certificate in User-Centered Design from the University of Washington, an MSc in Psycholinguistics from The University of Edinburgh, and a BS in Psychology from the University of Washington.