Tyler Scotto

Call Center Team Lead at Expedient Staffing Solutions, Inc

Tyler Scotto is an experienced professional currently serving as a Call Center Team Lead at Expedient Staffing Solutions, Inc since August 2020, where responsibilities include consulting with representatives on city regulations and handling inbound calls for New York City's 311 department. Previously, Tyler worked as a Call Center Representative, assisting New York City residents in obtaining essential services. Prior experience includes a role as a Dental Assistant at Staten Island Dental Care from September 2018 to May 2019, where tasks involved preparing for patient procedures. Tyler holds a High School Diploma in Dental Hygiene from Tottenville High School and is pursuing a Bachelor's degree in Dental Hygiene at City Tech, CUNY.

Location

Staten Island, United States

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Expedient Staffing Solutions, Inc

In March 2002, Gina Herrera established Expedient Staffing Solutions, Inc., a national accredited WBE full-scale Workforce Labor Solutions company with a focus on Contact Centers for customer service, as well as Information Technology and Finance, recruitment. Expedient recruits both temporary workers and full-time direct hires for Fortune 50-500 companies. Expedient's CEO Gina Herrera works hard to ensure Expedient is a remarkable place to work, and a company which attracts and retains excellent talent. Gina firmly believes in getting to know each and every one of her employees; this includes learning about their families, hobbies, dreams, goals, and motivations. Her purpose is to support each employee in realizing their personal and professional objectives. Her guiding principle is to always do the right thing. She builds the culture at Expedient on this foundation. Customers, candidates and staff can depend on Gina and the leadership group to: · Be truthful and open-minded, always putting others before themselves. · Gain the confidence of both the staff and the clientele. · Put people first and foster a culture of appreciation and worth at work. · Make training, personal growth, and career advancement a top focus. Gina is passionate about educating people in a way that helps them prioritize their careers and develops them personally. She frequently promotes team members straight out of Expedient. Recruiting & Training are the driving force behind Expedient’s success, and we take great pride in emphasizing the value of exceptional service and resourcefulness. Expedient's methods are proven, as evidenced by our ability to hire, train and deploy candidates. Expedient has created several professionals with long lasting careers and helped NYC put over 325 million meals on tables for struggling New Yorkers during the city’s pandemic through our high-volume call center solution. For additional information, get in touch with us.


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Employees

51-200

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