Fatima Alamri

Call Center Team Lead at Walaa Cooperative Insurance Co.

Fatima Alamri has garnered significant experience in customer service and call center leadership since starting a career in the field. Currently serving as a Call Center Team Lead at Walaa Cooperative Insurance Co. since December 2015, Fatima has also held roles as a Call Center Team Leader and Complaints Processor. Prior experience includes a position in customer service within the call center at ALKHALEEJ TRAINING & EDUCATION from April 2015 to November 2015. Fatima holds a Bachelor’s degree from Imam Abdulrahman Bin Faisal University, completed in 2011, with a focus on the History Department.

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Walaa Cooperative Insurance Co.

We take pride in introducing ourselves as one of the leading insurance and reinsurance companies in the Kingdom of Saudi Arabia, with a fully paid-up capital of SAR 850 million. We have been assigned an A- Insurance Financial Strength Rating (IFSR) by S&P Global Ratings and gcAAA GCC regional scale financial strength credit rating, both with a 'stable' outlook. Moody’s Investors Service rated Walaa with a financial strength rating of A3. Headquartered in Al-Khobar - Eastern province, the oil hub of the Kingdom, we serve our clients all over the Kingdom through three regional offices and more than 70 retail offices.


Employees

501-1,000

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