Operations · Piedmont, Italy
About Expedock
We at Expedock are reinventing the multi-trillion dollar industry of global shipping and supply chains using artificial intelligence and data processing. We work with some of the top logistics businesses in the world making their complex logistics processes more efficient and transparent.
Who we need
We're looking for a dynamic Onboarding Operations Associate who has a passion operational excellence. Operations and technology are the heart of this business. Do you like strategizing and rethinking the future of human + AI operations and also implementing it yourself on a daily basis? If you like to own metrics & business outcomes, enjoy operational problems, dabble in data driven decision making, work on the ground with your team then immediately follow it up at a systems level, then you're a fit. Expedock, thru AI and Business model innovation, is driving down OpEx for logistics companies (freight forwarders) by 50 - 90% while delivering the lowest turnaround time in the market.
Job Description
The Onboarding Operations Associate will be working with the Onboarding Operations Manager on:
Communicate back to Product any Optimization and Learnings learned from Onboarding
Work with product to successfully onboard customer incase any added features are needed
Qualifications
1-2 years of logistics and supply chain experience
Operations background
Experience in training and documentation of processes
Fast learner with ability to quickly understand operational problems
Why Expedock