Lauren Reid is an experienced professional in customer success and operations, currently serving as a Director at Expensify. Prior roles include Senior Leader and Customer Success at Change.org, and Senior Operations Coordinator as well as Operations Coordinator at the same organization. Lauren also has experience as a Short Courses Coordinator at Regent's University London, PA to Directors at Science Museum Group, and an Executive Assistant and Correspondence Officer at the UK Department of Health. Lauren holds a BA (Hons) in Art History and Gender Studies from the University of Cape Town, earned between 2004 and 2007.