Houssem Eddine ABDELLI

Customer Care Specialist at Expensya

Houssem Eddine ABDELLI has a diverse work experience in customer support, technical assistance, and development.

Starting in 2008, ABDELLI worked as an Agent de Soutien aux Utilisateurs/HelpDesk at Stream Global Services, providing technical support to Orange France and France Télécom subscribers. This role involved diagnosing and resolving technical issues on various devices.

In 2013, ABDELLI became a Responsable d'Equipe at Auxiliance, where they coached a team of telemarketers, providing product training and managing calls.

ABDELLI then joined ITNC Endoscopy in 2014, initially as a Responsable Technique Biomédical, repairing medical equipment such as endoscopes and video processors. Later, ABDELLI became the Directeur SAV, responding to bids and managing technical requests from clients.

In 2021, ABDELLI worked as a Développeur Web/App, focusing on developing and maintaining a WordPress website and undertaking personal web development projects using Full Stack JS.

In 2022, ABDELLI worked at WM Ingénierie as an Agent de Soutien aux Utilisateurs/HelpDesk, providing support to clients using the FrenchInnov application and carrying out hardware repairs.

ABDELLI's most recent role was as a Customer Care Specialist at Expensya, where they communicated with clients through various channels to guide and assist them in using the Expensya application and configuring the software.

Houssem Eddine ABDELLI has a diverse education history. In 2005, they pursued a degree in Engineering in Electrical and Electronic Systems, and successfully completed a Diplôme Universitaire de Technologie (DUT) from an undisclosed institution in Tunisia in 2008. Additionally, in 2020, Houssem Eddine ABDELLI attended RebootKamp (RBK) Tunisia, where they studied Full Stack JS development and gained expertise in computer programming.

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Timeline

  • Customer Care Specialist

    November, 2022 - present

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