Saurabh Kulkarni

Saurabh Kulkarni is a Customer Care Specialist at Redaptive since July 2025, with a robust background in customer relations and quality assurance. Previous roles include Process Specialist/QA at Infosys BPM from December 2023 to May 2025, and Senior Customer Relations Advisor & QA at Tech Mahindra from March 2019 to September 2023, where Saurabh managed customer retention strategies for UK telecom clients and analyzed customer interactions to maintain quality standards. Earlier experience includes serving as a Senior Process Associate at ADP from June 2015 to February 2019, where Saurabh reconciled payroll discrepancies and managed payroll for APAC and EMEA clients. Saurabh holds two Bachelor of Business Administration degrees from Sangameshwar College and Punyashlok Ahilyadevi Holkar Solapur University, both obtained between June 2012 and June 2015.