MISSION: Creating an exceptional community by sharing Grand Rapids with the world.

What does that really mean? It means that we inspire tourism and conventions through short-term promotions, long-term marketing and sales strategies, and a focus on community developments that will impact the visitor experience.

WHAT ARE WE: Experience Grand Rapids is the destination marketing organization (DMO) for Grand Rapids/Kent County, Michigan. We are the only community resource devoted to marketing the destination by raising visitor awareness of the region’s brand characteristics of craft beer, music, family fun, outdoor recreation, art and culture and food. 

We care deeply about the impression we make on the people who come here. And we are constantly innovating new and creative ways to make the Grand Rapids experience even better.

Marketing

Travel & Leisure

Experience Grand Rapids

Doug Small

Edward C. Nichols (Ted)

Cta Abby Jefferson

Jade Lowe

Tom Bennett

Mary Manier

Daniel Jonkman

Kim Y.

Janet Korn

The Sales and Services team at Experience Grand Rapids is dedicated to driving tourism and conventions within the region by implementing effective sales strategies and providing exceptional service to clients. They actively promote Grand Rapids as a premier destination for events and leisure, working closely with state accounts and leveraging the area's unique attractions such as craft beer, music, and outdoor activities. This team ensures a seamless and memorable experience for visitors by focusing on both immediate promotional efforts and long-term community developments.

Sales and Services

Marketing and Sales Team

Guest and Visitor Services

Leadership Team

Sales and Services

About

Team members

Other teams at Experience Grand Rapids

Marketing and Sales Team

Guest and Visitor Services

Leadership Team