Landon Barnes, CCXP, CMS

Landon Barnes, CCXP, CMS, has an extensive work experience spanning across various industries and roles. Landon Barnes, is currently serving as the Director of CX Consulting at Experient Group since September 2022. Prior to this, Landon held multiple positions at UserTesting, including Principal of CX Strategy Consulting from April 2021 to September 2022, and Senior Solutions Consultant from August 2018 to March 2021.

Additionally, Landon has worked as a Guest Lecturer at Harvard Business School in February and March 2020, where they educated MBA students on the importance of Customer Experience and design thinking. Before that, they were a Senior Analyst at Forrester from March 2017 to August 2018, where they conducted advanced research for Fortune 500 companies and consulted on CX solutions. Landon also worked as a Senior Strategic Analyst at MullenLowe U.S. from August 2015 to March 2017.

Landon Barnes,'scareer includes a role as a Senior Analyst at Forrester Research from May 2014 to August 2015, where they provided consumer trend insights and supported client services. Landon also worked as a Graduate Assistant at Bentley University from August 2013 to May 2014, teaching SPSS classes and consulting on marketing strategy and analytics for businesses. Prior to this, they worked as a Research Analyst at MarketCast from August 2013 to May 2014, conducting data analysis for marketing campaigns of Hollywood studios.

Landon's early experience includes roles as a Researcher/Consultant at Boise State University from May 2010 to May 2013, where they worked on research projects, designed surveys, and consulted startup companies. Landon Barnes, also served as a General Business 101 Teaching Assistant at Boise State University from August 2012 to April 2013. Landon began their career as an intern at Waterstone Mortgage Corporation from September 2012 to December 2012.

Overall, Landon Barnes has a diverse background in customer experience, research, consulting, and teaching, making him a highly skilled and knowledgeable professional in the field.

Landon Barnes, CCXP, CMS, holds a Bachelor of Business Administration (B.B.A.) degree, with a focus on Marketing, Entrepreneurship Management, Human Resource Management, and General Business from Boise State University. Landon Barnes, also completed a Master's of Science degree in Marketing Analytics (M.S.M.A.) at Bentley University - McCallum Graduate School of Business. Landon furthered their education by pursuing a Doctor of Philosophy (PhD) in Psychology at Capella University.

In addition to their academic achievements, Landon Barnes has obtained several certifications to enhance their professional skills. Landon Barnes, became a Certified Customer Experience Professional (CCXP) through the Customer Experience Professionals Association (CXPA) in June 2021. Landon Barnes, also holds the Change Management Specialist (CMS) certification from the Management & Strategy Institute. Landon has further demonstrated their commitment to professional development by earning the "Building Winning Business Cases" certificate from Forrester in April 2022. While it is not specified in the provided information, Landon's education and certification history suggest that they have a solid foundation in marketing, business administration, analytics, psychology, customer experience, and change management.