Darcy Strong

Darcy Strong has extensive work experience in various executive roles within the customer support and healthcare technology fields. Darcy started working at AccuMed Technology Solutions in 2000, where they served as the Director of Operations and VA Account Manager before eventually becoming the Vice President of Client Satisfaction. During their time at AccuMed, they played a significant role in the implementation and success of the Vicura Electronic Medical Records (EMR) system. Darcy also established competitive positions for Omnicare pharmacy business units, resulting in multi-year agreements and client retention.

In 2012, Darcy joined PointClickCare as a Vice President, where they subsequently held different positions, including Senior Director of Customer Support and Vice President of Customer Support. In these roles, they oversaw the daily operations of support teams, led strategic initiatives, implemented process improvements, and managed performance. Darcy's contributions included launching a knowledge-driven, self-service support system, evaluating and replacing a case management system, and implementing structure changes to enhance service levels and product knowledge.

Most recently, Darcy started working at Experity in 2022 as the Vice President of Client Solutions. Further details about their responsibilities and achievements in this position are not provided.

Darcy Strong attended Divide County High School in Crosby, ND. After high school, they attended Dickinson State University where they earned a Bachelor of Science degree in Business Administration and Management.