SM

Shannon M.

Customer Success Specialist
at Expert Institute

Shannon M. is a Customer Success Specialist at Expert Institute since November 2021, with previous experience as a Leasing Consultant at Cushman & Wakefield and a Sales Development Representative at BentoBox, where skills in sales and Salesforce were developed. As a real estate agent at Citi Habitats, Shannon utilized CRM software to manage client relationships and coordinated property showings. Prior experience includes serving as a Client Concierge at Related Staffing, providing personalized assistance for large events. Shannon holds a Bachelor's degree in Russian Language and Literature from Hunter College and attended Lomonosov Moscow State University.

Location

New York, United States

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