Harold Nonso

Harold Nonso, SMAC, is an accomplished business analyst with extensive experience in the IT industry. Currently at Expertedge Consulting Group since December 2022, Harold has significantly improved employee productivity by developing a comprehensive knowledge base and enhanced customer satisfaction by redesigning engagement processes. Prior to this role, Harold served as a Business and System Analyst at Access Bank Plc, where collaborative efforts led to the successful implementation of a cloud micro-services application and reduced process turnaround times. Earlier experience as a Business Intelligence Analyst at Diamond Bank Plc involved managing business transformation initiatives and enhancing an online payment system. Harold holds a postgraduate degree in Artificial Intelligence and Data Science from Loyalist College, a certification in Business Intelligence from Coursera, and a Bachelor's degree in Computer Science from Caritas University.