Suzette Bouzane Meadows

Suzette Bouzane Meadows is a seasoned professional with extensive experience in the contact center and unified communications sectors, currently serving as Lead Consultant at Exponential-e since November 2020. Prior roles include Director of Contact at KCOM Group PLC from February 2009 to March 2020, Market Development Director at JAM IP, and Head of Contact Centre Solutions at Affiniti. Additionally, significant contributions were made at Nortel in various roles, including Global Product Manager for Contact Centre and EMEA Product Manager for Contact Centre. Educational qualifications include a Bachelor of Commerce with Highest Honours from Carleton University, along with professional development courses at the Massachusetts Institute of Technology and The London School of Economics and Political Science.