AR

Achmad Ridwan

Contact Center Manager (dro) at Express Transindo Utama Tbk PT

Achmad Ridwan possesses extensive experience in customer service and management roles within diverse industries. Currently serving as the Contact Center Manager at PT. Express Transindo Utama, Tbk since June 2011, Achmad oversees customer issue investigations and communication through various channels. Prior experience includes a Customer Service Supervisor role at PT. MLW Telecom and a Customer Service Representative position at Biznet Networks, where responsibilities involved managing customer interactions and resolving inquiries. Additionally, Achmad held supervisory roles at Citra Swara Adidaya and worked as a Front Office Agent at Hotel Indonesia, where responsibilities included managing guest check-ins, reservations, and providing information regarding hotel services.

Location

Jakarta, Indonesia

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Express Transindo Utama Tbk PT

PT Express Transindo Utama Tbk is an Indonesia-based company engaged in provisioning land transportation services in Indonesia, primarily taxi services. Its business is classified into three service lines: regular taxi, premium taxi and value-added transportation business (VATB). The operational areas of its regular taxi lines, which are operated by the Company's subsidiaries, are Jadetabek (Jakarta, Depok, Tangerang and Bekasi), Surabaya, Semarang and Medan. Its premium taxi line is operated by its affiliate, PT Express Kencanakelola Jayajasa, under the brand name Tiara Express in Jadetabek areas. The operational areas of its VATB, including limousine and chartered bus services, are Jakarta, Bandung, Bali and Lombok. Some of its subsidiaries are PT Semesta Indo Prima, PT Ekspres Sarana Batu Ceper, PT Indo Semesta Luhur, PT Wahyu Mustika Kinasih, PT Express Kencana Lestari, PT Express Limo Nusantara and PT Nirbaya Transarana.