Marlon Simmons

Marlon Simmons is an experienced IT professional with a strong background in desktop support and technical assistance, currently serving as a Senior Desktop Support Analyst at EXPRESS since March 2020. Prior experience includes roles as a Technical Support Specialist at Deutsche Bank, Clinical Affairs at NYU Langone Health, Help Desk Specialist at Loro Piana, Epic Credentialed Trainer at IT Consulting, and Fiber Customer Support Analyst at Verizon. Marlon holds a Master's degree in Management Information Systems from Syracuse University and a Bachelor's degree in Information Technology from the State University of New York College of Agriculture and Technology at Morrisville, along with an Associate's degree in Computer Technology. Proficient in troubleshooting hardware and software issues, ticket resolution, and user support, Marlon has demonstrated expertise in managing technical deployments, electronic repairs, and virtual webinar setups.