Zankhana Bhatt

Zankhana Bhatt has a diverse work experience spanning multiple companies and roles. Since 2022, they have been working as a Manager Customer Support at Extensiv. Prior to that, from 2021 to 2022, they held the same role at 3PL Central, an Extensiv Company.

From 2019 to 2022, Zankhana worked at CartRover as a Support Manager, where they were responsible for creating customer support policies and procedures. Zankhana implemented initiatives to increase overall customer satisfaction and reduced the response time for customer tickets. Zankhana also collaborated with the technical department to improve productivity and analyzed performance using statistical reports. Additionally, they played a role in HR functions and designed new hiring training schedules.

In 2019, Zankhana briefly worked as an Administrative Assistant at CIO Technologies, Inc. Prior to that, they volunteered as a Medical Biller at AUM Physical Therapy from 2018 to 2019.

From 2015 to 2017, Zankhana worked at S&P Global Market Intelligence as an Assistant Manager, overseeing bank regulatory corporate content. Before that, they held various roles at SNL Financial, including Assistant Manager, Senior Analyst, and Analyst, all related to bank regulatory corporate content.

Zankhana Bhatt attended the Shri Chimanbhai Patel Institute of Business Administration from 2001 to 2003. During this time, they pursued a Bachelor of Business Administration degree with a focus on Finance and Marketing.