Leonardo Sosa

Leonardo Sosa is a seasoned professional in customer relationship management and sales, currently serving as an Executivo de contas at Eyecare Health since May 2023, where responsibilities include contract closures and in-person visits. Previously, Leonardo held the position of Customer Success Manager, focusing on client onboarding and training, and ensuring a positive experience for ophthalmologists and their teams. Prior experience includes a role as Analista de Sucesso do Cliente Pleno at Gabriel, managing contract renewals and client retention, and serving as Analista CRM Global at Rappi, where data analytics and agile methods were utilized across multiple countries. Leonardo's career began with various positions in sales and customer service, including roles at Teleperformance and Konecta Brasil. Leonardo holds a degree in Comercio Exterior from Centro Universitário FAM, completed in February 2023.