Mihail Bogdan Marcu serves as a Tier2 Specialist at Ezugi, where expertise in technical support, system optimization, and user experience enhancement is demonstrated. Previous roles at Ezugi include Global Customer Support Representative and Local Customer Support Representative, focusing on monitoring game performance, incident resolution, and compliance testing. Mihail also held the position of Chief Executive Officer at Yield Management and managed operations as Hotel Manager at Pantheon Hotels. Educational qualifications include a Master of Science in Advanced Mechatronics and a Bachelor of Engineering in Mechatronics, Robotics, and Automation from the University POLITEHNICA of Bucharest.
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