Magdalena Janocinska

Magdalena Janocinska is a seasoned professional with extensive experience in global team management and support services within the IT sector. Currently serving as a Global Support Manager at F5 since May 2020, Magdalena contributes to the leadership of the Network Support Centre in EMEA, supervising Network Support Engineers and overseeing team accountability. Prior experience includes various leadership roles at ABB, where responsibilities encompassed managing a multinational team for organizational transformations, project management, and service desk operations. Magdalena's background is further strengthened by experience in incident management and customer service at Capgemini. Academically, Magdalena holds a Master's degree in Management, Marketing, and Logistics from Jagiellonian University, along with several professional qualifications in project management.