Victor SPINELLI

Customer Success Manager Senior at facelift

Victor Spinelli has extensive work experience as a Customer Success Manager, with their most recent role at Facelift starting in 2019. In this position, they managed a portfolio of key accounts, acted as a point of reference for the Customer Success team, and collaborated with the Head of Customer Success to optimize internal processes and improve communication. Prior to their role at Facelift, Victor worked as a Success Manager at Facelift Cloud, where they worked with over 40 brands across various sectors to drive their social media strategies. Before that, they gained experience in customer success management through internships at Vision Critical and Edition nuit et jour. Additionally, they worked as a Market Research Intern at TBM Evolution Group and OSIPE, where they were responsible for tasks such as finding leads, database building, survey protocols, and data analysis.

Victor Spinelli's education history begins in 2013 when they pursued a Bachelor's degree in Marketing & Communication at Université Paul Valéry - Montpellier III. Victor completed this degree in 2016. Following that, from 2016 to 2017, they attended the University of Montpellier where they obtained a Bachelor's degree in Political Science. In 2017, they furthered their education at Charles University and completed a Master 1 degree in Political Science in 2018. From 2018 to 2019, Victor pursued a Master's degree in Project Management at the University of Montpellier.

In 2020, Victor attended the VISIPLUS academy where they acquired a degree in Key Account Management, specializing in Marketing. Additionally, in the same year, they completed a program on Facebook for businesses at the VISIPLUS academy.

Throughout their education, Victor also obtained several certifications to enhance their skills and knowledge. These include "Marketing des médias sociaux: Le ROI" and "Construire une stratégie réseaux sociaux en 7 étapes" from LinkedIn in August 2019 and July 2019 respectively. In July 2018, they obtained certifications in "Business Etiquette: Phone, Email, and Text," "Connecting with Peers in the Workplace," "Developing Business Acumen," and "Interpersonal Communication" from LinkedIn. Additionally, in June 2018, they completed a certification on "Learning GDPR" from LinkedIn.

Based on the provided information, no strong assumptions can be made about Victor's further education or certifications beyond what has been stated.

Links

Timeline

  • Customer Success Manager Senior

    January 1, 2023 - present

  • Success Manager (Full remote)

    September, 2019

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