Shaneell Burton Colvin

Customer Experience Specialist at Fair Market Health

Shaneell Burton Colvin has a diverse work experience spanning different organizations and roles. Shaneell is currently employed at Fair Market Health as a Customer Experience Specialist since April 2022. Prior to this, they worked at MetroPlusHealth where they held various positions such as Customer Experience Operations - Specialist, NYCHHC - Social Media Ambassador, Managed Long Term Care - Care Management Associate I, and Quality Management - Outreach Specialist between October 2020 and March 2022. Before joining MetroPlusHealth, they worked at True Care Home Care as a Quality Assurance Associate from June 2019 to March 2020. Shaneell also worked at Tunstall Americas as a Client Service Representative from October 2018 to May 2019. Prior to that, they served as a Patient Service Representative at the New York Eye and Ear Infirmary of Mount Sinai from August 2017 to August 2018. Shaneell started their career as a Career Counselor Intern at the Stony Brook University Career Center from August 2015 to May 2016.

Shaneell Burton Colvin's education history is as follows:

From 2008 to 2012, they attended Sheepshead Bay High School, where they obtained an Advanced High School Regents Diploma. Shaneell'sfield of study was in the Honors/Regents High School/Secondary Diploma Program.

From 2012 to 2016, they enrolled in Stony Brook University and earned a Bachelor's degree in Sociology. Shaneell'sdegree included a concentration in Women's Studies and Africana Studies.

In addition to their formal education, Shaneell has obtained various certifications. In May 2011, they became a Certified Peer Mediator through Sheepshead Bay High School. In November 2018, they completed the Mental Health First Aid training through the NYC Department of Health and Mental Hygiene. In May 2019, they completed the Learn2Serve New York Alcohol Training Awareness Program (ATAP) Off-Premise Training offered by the NY State Liquor Authority. In May 2020, they became a COVID-19 Contact Tracer through The Johns Hopkins University. In May 2021, they completed the course "Critical Thinking for Better Judgment and Decision-Making" offered by LinkedIn. Finally, in October 2021, they obtained certification as a New York State of Health Marketplace Assistor from Maximus.

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