BP

Brittany Phounsiri

Customer Advocacy Specialist - Ops Enablement at Faire

Brittany Phounsiri possesses a diverse professional background with extensive experience in customer advocacy and management roles. Since December 2020, Brittany has held multiple positions at Faire, including Customer Advocacy Specialist for both Ops Enablement and CX Enablement, as well as Senior Customer Experience Specialist focusing on Voice of the Customer and Customer Support Specialist. Concurrently, Brittany has been the Business Owner of A Million Elephants since January 2018. Prior experience includes roles as Quality Assurance Manager and Program Manager at The Carbon Accounting Company from March 2014 to February 2016. Brittany holds a Bachelor of Environmental Studies in Geography and Environmental Management from the University of Waterloo, obtained from 2009 to 2013.

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Faire

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Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, they're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe.