Mallory Rudolph

Mallory Rudolph is an experienced IT professional currently serving as an IT Support Engineer at Faire since July 2022, after previously holding the role of IT Support Technician. Prior experience includes a tenure as Systems Administrator at Communitech from July 2018 to July 2022 and IT Support Technician at Pestell Nutrition Inc. from September 2017 to July 2018. Mallory also worked as a Counter Intelligence Agent at Geek Squad from November 2015 to August 2017, providing in-store technical support, and had positions such as IT Systems Assistant (Co-op) at Pestell Nutrition Inc. and Connected Solutions Specialist at Best Buy Canada. Mallory's technical skills include managing ticketing systems, Active Directory, mobile device support, networking tasks, and creating documentation for IT procedures, alongside a robust background in customer service and sales in technology-related settings. Education was completed at Conestoga College from 2015 to 2017.