The Business development team, improve and grow a business, by establishing and developing relationships with Clients, suppliers and other partners They are also responsible for identifying new business opportunities in order to generate revenue, improve Client Satisfaction, improve profitability and help the business grow. Their work involves careful strategic planning and positioning in the appropriate markets, or enhancing the operation of the business, position or reputation in some way. Key responsibilities - research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets - seek out the appropriate contact in an organisation - generate leads and cold call prospective customers - meet with customers/clients face to face or over the phone - foster and develop relationships with customers/clients - understand the needs of your customers and be able to respond effectively with a plan of how to meet these - think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business - work strategically - carrying out necessary planning in order to implement operational changes - draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal - have a good understanding of the businesses' products or services and be able to advise others about them - ensure staff are on board throughout the organisation, and understand the need for change and what is required of them - train members of your team, arranging external training where appropriate - discuss promotional strategy and activities with the marketing department - liaise with the finance team, warehousing and logistics departments as appropriate - seek ways of improving the way the business operates - attend seminars, conferences and events where appropriate - keep abreast of trends and changes in the business world. - help to plan sales campaigns - create a customer pipeline - negotiate costs with customers, and suppliers - support business growth - carry out sales forecasts and analysis and present findings to senior management/the board of directors - develop the business growth and marketing strategy.
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