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Retail

FamilyShop

Claudio Gomez has been working in the retail industry for over 20 years. Claudio started their career as a subgerente de administración y operaciones at Familygroup, where they were responsible for the management of administration and operations of FamilyGroup. Claudio then moved to [FamilyShop](/org/family-shop), where they are currently the gerente de planificación.

Claudio is a highly skilled and experienced retail professional. Claudio is known for their ability to streamline processes and improve efficiency within organizations. Claudio has also led several successful projects related to innovation, digitalization, and synergy creation within and between different areas.

As gerente de planificación at [FamilyShop](/org/family-shop), Claudio is responsible for overseeing the planning and budgeting process for the company. Claudio also provides advice and reports directly to the company's management team and directors, and presents information during board meetings to facilitate decision-making. In addition, they are responsible for maximizing profitability and maintaining a healthy cash flow through transformation, digitalization, and automation of processes, negotiation with strategic suppliers, and analysis of new projects.

Areas under Claudio's responsibility include accounting, information technology, security, business intelligence, management control, internal control, and inventory control.

Claudio Gomez completed a degree in Industrial Civil Engineering with a focus in Information Technologies from the Faculty of Engineering and Sciences at Adolfo Ibáñez University.

Claudio Gomez reports to Jorge Moreno, Gerente General. They are on a team with Froilán Veas - Subgerente de Logística, Sergio Astudillo - Gerente de Retail, and Hernan Mussa - Gerente de Retail Financiero.

Claudio Gomez

Alejandro Gross is currently the Director at [FamilyShop](/org/family-shop). Alejandro has held various positions in the financial industry throughout their career. Alejandro started off as a Financial Trader at Republic National Bank of New York from January 1989 to December 1994. Alejandro then worked at Bank Boston from January 1995 to December 1995 as a Financial Trader. After that, they took on the role of Gerente Retail Financiero at JOHNSON'S S.A. from January 1996 to December 1998. From January 2000 to December 2007, they were the Gerente Retail Financiero at Tricot. And finally, they have been the Director at [FamilyShop](/org/family-shop) since their return in 2008.

Alejandro Gross studied engineering commerce at the [Universidad de Chile](/org/universidad-de-chile), with a focus in business administration and management.

Alejandro Gross

Sergio Astudillo is currently the Gerente de Retail at FamilyShop. Prior to this, they held the position of Subgerente de Administración y Finanzas at Silentium, Ingeniería del Silencio from June 2012 to April 2014. In this role, they were responsible for the finance, administration, treasury and cash flow, accounting, management control, collections, billing, HR, purchasing, Comex and process optimization areas. Sergio was able to reduce operational costs by 9% through the elimination of unnecessary and overvalued expenses. Sergio also improved the short and long term debt structure through renegotiations with financial institutions and working capital. Sergio was able to effectively resolve the collective negotiation by using negotiation techniques and correct planning. This refocused the employees on their productive tasks. From May 2014 to October 2018, Sergio was the Gerente de Administración y Finanzas at Anida Consultores.

Sergio Astudillo is an engineer with a focus in finance from the Universidad de Santiago de Chile. Sergio also has a post-graduate degree in financial management from the [Universidad de Chile](/org/universidad-de-chile).

Sergio Astudillo reports to Jorge Moreno, Gerente General. Sergio Astudillo works with Froilán Veas - Subgerente de Logística, Jaime Expósito Piñeiro - Gerente de RRHH, and Claudio Gomez - Gerente de Planificación.

Sergio Astudillo

Carolina Duran has over twenty years of experience in the IT industry. Carolina began their career as an analyst programmer and then moved into project management. For the last ten years, they have been working in management positions at Banco BCI, overseeing various digital transformation projects. In their current role as Gerente de IT at [FamilyShop](/org/family-shop), they are responsible for the company's IT strategy and operations.

Carolina Duran's educational career includes a Master's in Business Administration from Universidad Adolfo Ibáñez, post-titles in software engineering and quality from [Universidad de Chile](/org/universidad-de-chile), a diploma in software quality management from [Universidad de Chile](/org/universidad-de-chile), a diploma in software engineering from [Universidad de Chile](/org/universidad-de-chile), a post-title in computer management from [Universidad de Chile](/org/universidad-de-chile), a diploma in computer project management from [Universidad de Chile](/org/universidad-de-chile), a degree in computer and information engineering from Universidad de Santiago de Chile, and certification in digital transformation from UniversityClass Business School. Carolina also has certification in marketing from Universidad Adolfo Ibáñez and [LinkedIn](/org/linkedin), as well as certification in emotional intelligence and SCRUM from [LinkedIn](/org/linkedin).

Carolina Duran reports to Jorge Moreno, Gerente General. Carolina Duran works with Javier Delgado - Subgerente de Asuntos Legales, Marcelo Moreno - Gerente de Mkt & eCommerce, and Hernan Mussa - Gerente de Retail Financiero.

Leadership Team

About

Team members

Other teams at FamilyShop

Board of Directors

CEO and Executive Team

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